Chat assistant for store and e-commerce customer service
62% of order, return and shipping questions are resolved without human intervention.
- Sector
- Retail
- Product used
- Ilmek Asistan
- Measured impact
- 62% automated resolution
- Time to production
- 8
62% of order, return and shipping questions are resolved without human intervention.
An assistant answering from regulations and service guides with citations cut call-centre load by 45%.
Book a demo; our team will show a scenario suited to your sector live and outline the pilot scope with you.