IL-AST
Ilmek Asistan
A customer and employee assistant that speaks Turkish across web, WhatsApp, mobile and voice, connected to your CRM/ERP.
Conversation & Assistants View
Turkish-first enterprise AI
Move AI from experiment to production
Our customer assistant, visual quality inspection, document reading and demand forecasting products go from pilot to live in 12 weeks on average. Your data stays in-country and results are measured by ROI.
- Data stays in-country
- KVKK-compliant deployment
- Live in 12 weeks on average
Resolve 60% of customer requests automaticallyIlmek Asistan understands Turkish in chat, WhatsApp and voice, and talks to your CRM and ERP.Ilmek Asistan 
Catch defects without stopping the lineIlmek Vision trains on a few hundred samples and decides in milliseconds.Ilmek Vision 
Ask your company’s knowledgeIlmek Bilgi answers from your policies, procedures and contracts, citing sources.Ilmek Bilgi - 38
- Enterprise customers
- 42 M
- Daily API calls
- 99.9%
- API availability (12 months)
- 12
- Average weeks from pilot to production
Product family
View all AI products that work in the field
IL-VIS
Ilmek Vision
Visual quality inspection trained on a few hundred samples: catches surface, assembly and packaging defects without…
Vision & Video View
IL-STR
Ilmek Akış (Video Analytics)
People counting, density, queue time, PPE (helmet/vest) and security event detection from existing IP cameras.
Vision & Video View
IL-KNW
Ilmek Bilgi (Enterprise Knowledge Assistant)
A permission-aware search assistant that answers from your policies, procedures, contracts and technical documents…
Documents & Knowledge View
IL-DOC
Ilmek Doküman
Field extraction from invoices, waybills, ID documents, contracts and forms, with a verification screen and system…
Documents & Knowledge View
IL-FCT
Ilmek Tahmin
Hierarchical time-series forecasting for demand, sales, stock and energy load, with probabilistic ranges and automatic…
Forecasting & Recommendation View
IL-REC
Ilmek Öneri
Real-time personalised product, content and campaign recommendations for e-commerce, telecom and finance; churn…
Forecasting & Recommendation View
Use Case
Use Cases
See what AI delivers in a setting like your sector. Each use case comes with scope, time to production, measured impact and payback period.
Chat assistant for store and e-commerce customer service
62% of order, return and shipping questions are resolved without human intervention.
- Sector
- Retail
- Product used
- Ilmek Asistan
- Measured impact
- 62% automated resolution
- Time to production
- 8
100% call-centre audit at a bank
All calls are transcribed and checked for mandatory statements; quality team workload fell by 60%.
- Sector
- Banking & insurance
- Product used
- Ilmek Ses
- Measured impact
- Audit 2% → 100%
- Time to production
- 10
Visual quality inspection in automotive supply
Surface defects on cast parts are caught at 99.2% accuracy without stopping the line; customer returns halved.
- Sector
- Manufacturing
- Product used
- Ilmek Vision
- Measured impact
- Catch rate 91% → 99.2%
- Time to production
- 12
Hospital appointment and patient-intake form automation
Intake forms and referral documents are read automatically; registration time fell from six minutes to 90 seconds.
- Sector
- Healthcare
- Product used
- Ilmek Doküman
- Measured impact
- Registration 6 min → 90 s
- Time to production
- 10
Waybill and CMR reading in logistics
92% of 4,000 daily documents flow directly into the system; the remaining 8% are completed on a verification screen.
- Sector
- Logistics
- Product used
- Ilmek Doküman
- Measured impact
- Document processing time -85%
- Time to production
- 8
Citizen enquiry assistant for a municipality
An assistant answering from regulations and service guides with citations cut call-centre load by 45%.
- Sector
- Public sector
- Product used
- Ilmek Bilgi
- Measured impact
- Call load -45%
- Time to production
- 9
ROI calculator
Calculate what automation will earn you
Enter monthly volume, average handling time and automation rate to see monthly savings, payback time and first-year ROI.
Why Ilmek?
AI that understands Turkish and is measurable
Turkish first
Models trained with agglutinative morphology and dialect variety in mind; answers that do not read as translations.
Data in-country
In a cloud in Türkiye or your own data centre; your data is never used for model training.
ROI-driven
Success criteria, baseline and target savings are set before the pilot starts.
Ready integrations
Connectors to CRM, ERP, contact centre, WhatsApp, e-mail and identity systems.
Human in the loop
Low-confidence decisions route to an expert; models keep learning from feedback.
Observable and explainable
Source, confidence score and audit trail for every answer; model drift is monitored.
About Ilmek
A research-rooted team with production discipline
Ilmek was founded in Ankara in 2019 by natural language processing and computer vision researchers. We put turning laboratory models into field-working products, then monitoring and improving them, at the centre of our business model.
- Language and speech models fine-tuned for Turkish
- Local cloud or on-premise deployment options
- Success metrics and ROI targets written into every contract
Pilot to production
Live results in 12 weeks
- 01
Discovery and feasibility
Use case, data readiness and success metric are defined in a two-day workshop.
- 02
Four-week pilot
A prototype working with your real data, measured against the baseline.
- 03
Go to production
Integration, security review, load testing and user training.
- 04
Monitoring and improvement
Monthly performance report, model updates and new use cases.
API & pilot
API plans that scale with usage
Try free on the developer plan and pay per AI unit in production; enterprise pilots and consulting are separate packages.
Access our text, speech, vision and document APIs with a single key. One AI unit = 1,000 tokens, one document page, one image inference or one minute of speech analysis. 15% off with yearly payment.
Developer
Prototyping and trials
Free
We prepare a quote tailored to your needs
- 5,000 AI units a month
- Text, document and vision APIs
- 30 requests/min rate limit
- Community support
- Commercial use
Growth
Growing products and teams
4,900 ₺/month
Save 15% Excl. VAT / month
- 250,000 AI units a month
- All APIs (speech, vision, document, forecasting)
- 300 requests/min rate limit
- E-mail support, 1 working day
- 99.5% SLA
Scale
High-volume production
19,900 ₺/month
Save 15% Excl. VAT / month
- 1,500,000 AI units a month
- Customer-specific fine-tuning (2 models)
- 1,500 requests/min rate limit
- Priority support, 4 hours
- 99.9% SLA and zero-retention mode
Enterprise
On-premise and custom configuration
Quote-based
We prepare a quote tailored to your needs
- On-premise or private cloud deployment
- Custom SLA and 24/7 support
- Assigned solutions engineer
- Security review and penetration test support
- Unlimited model fine-tuning
Start small: make your investment decision with numbers through a feasibility workshop and four-week pilot. The pilot fee is credited against the setup fee if you go to production.
Feasibility Workshop
2 days, 3 use cases
65,000 ₺
Excl. VAT, one-off
- Two-day workshop (online or on-site)
- ROI and risk analysis of three use cases
- Data inventory and readiness report
- Roadmap and budget framework
Four-Week Pilot
A prototype working on real data
285,000 ₺
Excl. VAT, one-off
- Four weeks with an assigned solutions team
- Baseline and success metric measurement
- Integration with one system (API / file)
- End-of-pilot ROI report
- Fee credited when moving to production
Enterprise Rollout
Production rollout, integration and training
Quote-based
We prepare a quote tailored to your needs
- Project manager and solution architect
- Multi-system integration
- Security review and load testing
- User training and 90-day hypercare
Results from the field
Our customers describe the measured impact
In the first three months the assistant resolved 58% of incoming messages without human intervention. Customer satisfaction did not fall; it rose four points.
The visual inspection system catches defects above 99% without slowing our line. Customer returns fell by half.
We used to key in 4,000 waybills and CMR documents a day by hand. Now 92% flows straight into the system and the rest are finished in 20 seconds on a verification screen.
Organisations in production with Ilmek
- MHMavi Hat Telekom
- YOYıldız Otomotiv Parçaları
- YLYolbaşı Lojistik
- AKAnadolu Katılım Bankası
- PPPınaraltı Perakende
- ESEsen Sağlık Grubu
- OEOva Enerji Hizmetleri
- SSSelçuk Sigorta
- KGKuzey Gıda
Demo & use case
Demo & Use-Case Call
See our products live with a scenario suited to your sector. If you share your data and system situation in a short form before the call, we prepare the demo accordingly.
- Live demo with samples like your data
- Data and system readiness review
- Pilot scope and success metric
From the lab
All articles Research notes
Seven Engineering Decisions That Reduce Hallucination in an Enterprise Knowledge Assistant
Retrieval quality, mandatory citations and ‘I don’t know’ behaviour: practical design principles for a trustworthy…
How to Measure ROI in AI Projects: A Framework from Pilot to Production
Baseline, control group and hidden costs: how to measure the true return on AI investments.
Training Visual Inspection Models with Little Data: Anomaly Detection and Active Learning
Defective samples are hard to find on a production line. How anomaly detection and active learning work with good…
See a sample with your own data in 30 minutes
Book a demo; our team will show a scenario suited to your sector live and outline the pilot scope with you.