Chat assistant for store and e-commerce customer service
62% of order, return and shipping questions are resolved without human intervention.
- Sector
- Retail
- Product used
- Ilmek Asistan
- Measured impact
- 62% automated resolution
- Time to production
- 8
Use Cases
See what AI delivers in a setting like your sector. Each use case comes with scope, time to production, measured impact and payback period.
100% call-centre audit at a bank
All calls are transcribed and checked for mandatory statements; quality team workload fell by 60%.
- Sector
- Banking & insurance
- Product used
- Ilmek Ses
- Measured impact
- Audit 2% → 100%
- Time to production
- 10
Visual quality inspection in automotive supply
Surface defects on cast parts are caught at 99.2% accuracy without stopping the line; customer returns halved.
- Sector
- Manufacturing
- Product used
- Ilmek Vision
- Measured impact
- Catch rate 91% → 99.2%
- Time to production
- 12
Hospital appointment and patient-intake form automation
Intake forms and referral documents are read automatically; registration time fell from six minutes to 90 seconds.
- Sector
- Healthcare
- Product used
- Ilmek Doküman
- Measured impact
- Registration 6 min → 90 s
- Time to production
- 10
Waybill and CMR reading in logistics
92% of 4,000 daily documents flow directly into the system; the remaining 8% are completed on a verification screen.
- Sector
- Logistics
- Product used
- Ilmek Doküman
- Measured impact
- Document processing time -85%
- Time to production
- 8
Citizen enquiry assistant for a municipality
An assistant answering from regulations and service guides with citations cut call-centre load by 45%.
- Sector
- Public sector
- Product used
- Ilmek Bilgi
- Measured impact
- Call load -45%
- Time to production
- 9
Telecom churn prediction and next best offer
High-risk subscribers are flagged 45 days ahead and given personalised offers, cutting churn by 18%.
- Sector
- Telecom
- Product used
- Ilmek Öneri
- Measured impact
- Subscriber loss -18%
- Time to production
- 12
Load forecasting in electricity distribution
Hourly consumption forecast error fell 28%, reducing balancing costs.
- Sector
- Energy
- Product used
- Ilmek Tahmin
- Measured impact
- Forecast error -28%
- Time to production
- 8
Store density and checkout queue analytics
Hourly density and queue time from existing cameras; checkout staffing plan is 12% more efficient.
- Sector
- Retail
- Product used
- Ilmek Akış
- Measured impact
- Queue time -31%
- Time to production
- 6
Loan application document automation
Extracting data from payslips, ID and deed documents cut loan pre-assessment time from two days to 40 minutes.
- Sector
- Banking & insurance
- Product used
- Ilmek Doküman
- Measured impact
- Pre-assessment 2 days → 40 min
- Time to production
- 12
Technician knowledge assistant in a factory
Answers from maintenance manuals and past fault records; average repair time fell 22%.
- Sector
- Manufacturing
- Product used
- Ilmek Bilgi
- Measured impact
- Repair time -22%
- Time to production
- 8
PPE and forklift safety in warehouses
Real-time detection of helmet/vest violations and forklift–pedestrian proximity; near-miss incidents fell 40%.
- Sector
- Logistics
- Product used
- Ilmek Akış
- Measured impact
- Near-misses -40%
- Time to production
- 7
See a sample with your own data in 30 minutes
Book a demo; our team will show a scenario suited to your sector live and outline the pilot scope with you.