100% call-centre audit at a bank
All calls are transcribed and checked for mandatory statements; quality team workload fell by 60%.
- Sector
- Banking & insurance
- Product used
- Ilmek Ses
- Measured impact
- Audit 2% → 100%
- Time to production
- 10
All calls are transcribed and checked for mandatory statements; quality team workload fell by 60%.
Real-time detection of helmet/vest violations and forklift–pedestrian proximity; near-miss incidents fell 40%.
Book a demo; our team will show a scenario suited to your sector live and outline the pilot scope with you.