100% call-centre audit at a bank
All calls are transcribed and checked for mandatory statements; quality team workload fell by 60%.
- Sector
- Banking & insurance
- Product used
- Ilmek Ses
- Measured impact
- Audit 2% → 100%
- Time to production
- 10
PPE and forklift safety in warehouses
Real-time detection of helmet/vest violations and forklift–pedestrian proximity; near-miss incidents fell 40%.
A logistics warehouse monitored occupational-safety compliance through random inspections. Ilmek Akış detects helmet, vest and restricted-zone violations and close forklift–pedestrian distance from existing cameras and sends instant alerts to the shift supervisor.
Result
Near-miss incidents fell 40%; compliance rose from 71% to 94%. No facial recognition was used; behaviour, not personal identity, was measured.
Scope
- PPE detection
- Forklift–pedestrian proximity alarm
- Shift supervisor alerts
Before / after
| PPE compliance | %71 → %94 |
|---|---|
| Near-miss events | -%40 |
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Chat assistant for store and e-commerce customer service
62% of order, return and shipping questions are resolved without human intervention.
- Sector
- Retail
- Product used
- Ilmek Asistan
- Measured impact
- 62% automated resolution
- Time to production
- 8
Visual quality inspection in automotive supply
Surface defects on cast parts are caught at 99.2% accuracy without stopping the line; customer returns halved.
- Sector
- Manufacturing
- Product used
- Ilmek Vision
- Measured impact
- Catch rate 91% → 99.2%
- Time to production
- 12